Terms & Conditions

Minimum Age: 23 / 24 years – can drive groups A, B & E only. A young driver surcharge of
EUR 26 per day including tax will be applied.
25 Years
Groups A, B, C, E & F
27 Years Groups D, J, Q, G, P, S & V
30 Years Groups I, M, N, T, W & Y
Maximum Age: Customers aged between 75 – 79 years can rent with specific conditions :-
1 )Must drive regularly & hold a current motor insurance policy.
2 ) Provide a letter from their doctor to state that they have been in good health For at least 12 months.
3 ) Provide a letter from their insurers to state that they have not been involved in Any incidents in the last 5 years.
Driving Licence: Must hold a current national licence valid for at least 2 years or more at time of Rental. Provisional or Learner drivers or seriously endorsed licence holders are not Eligible to rent a vehicle e.g drink driving disqualification.

The following insurances are included in Kitty’s Irish Gifts Programmes :-

Inclusive Package :
On the “ Inclusive Package “ – the basic insurances – Collision Damage Waiver
( CDW ) & Theft Protection ( TP ) are included – subject to a damage excess
As listed below :-
EUR 1,600 Car Groups A & B
EUR 2,000 Car Groups C, D, Q, E & F
EUR 2,500 Car Groups J, G, V, P & W
EUR 3,000 Car Groups S, T, I, M, N & Y

Below are full descriptions of the insurances listed above :-

1 ) Compulsory Motor Insurance
2 ) Collision Damage Waiver ( CDW )
3 ) Theft Protection ( TP )

Compulsory Motor Ins :
By Irish Law, Hertz must provide Insurance for any damage to any other vehicle /
Property or Injury to another person ( including death ). Compulsory Motor
Insurance does not insure against damage or repairs to the Hertz car ( see Collision Damage Waiver – CDW below ) or does not insure against injury or loss to the Hertz Driver.

Collision Damage Waiver :
Collision Damage Waiver ( CDW ) means the Hertz Driver is insured in relation to
Damage to the Hertz vehicle – subject to a damage excess ( where applicable )

Theft Protection
Theft Protection ( TP ) – is Insurance for the rental vehicle in the event it is stolen,
Subject to a damage excess ( where applicable ) .

At the start of every rental, each renter is asked to familiarise themselves by viewing digital photographs of the car with annotations circled in red to alert to any Pre-existing damage or defects recorded by the representative when carrying out the Vehicle Pre-Inspection ( VPI ). The photographs of the rented car are assigned at the desk to the renters Rental Agreement number and a copy of the PDF report is emailed to the customers email address.
When renters receive their vehicle they are asked to re-check that the vehicle matches the VPI – if not the report can be amended prior to departing & a supplement report is emailed to the renter reflecting the changes. In addition, the renter can upload their own photographs and description of any discrepancies to –
www.hertzvpi.ie within the first 24 hours of hire.

In the event of damage to the rental vehicle & depending on the programme / insurances accepted by the renter – renters may be liable for the Standard Excess or have a Zero Excess Liability, if they have taken out the additional Super Cover Product. However, clients may still be liable for the following additional amounts – outside of the above :-

A ) Damage to the vehicle clutch assembly which is determined to be caused by driver error.
B ) Damage to the vehicle as a result of driving through flood water and / or water damage.
C ) Damage to the vehicles engine and / or components caused by gross negligence.
D ) Damage incurred as a result of contaminated / incorrect fuel.
E ) Damage to the vehicle caused by the loss or theft of the keys or locking the keys inside the vehicle.
F ) Damage sustained by the vehicle being driven off-road.
G ) Call-out charges in the event of Emergency Roadside Assistance being required.
H ) Recovery charges by specialist equipment

The vehicle is checked in at time of return & compared with the VPI report created at time of pick up. Video calling is available on return for the Hertz Representative to contact our Head Office, if they are unsure whether or not the damage was pre-existing or disputed. New damage is recorded and a copy of the report is sent again to the customers email & our Damage / Claims Department for processing.

All incidents with the rental vehicle ( traffic accident, loss, damage or theft of the vehicle ) should be reported to Hertz Head Office immediately and to the Police. If there are 3rd parties involved – their details should be obtained ( vehicle registration numbers, owners, drivers, insurers and policy numbers and of all witnesses names, addresses & telephone numbers ). An incident report form will need to be completed also.

Baby Seats :
Available on request – baby seats are suitable for children aged between 6 Months – 4 / 5 years. A charge of EUR 40 per hire will be applied and if the Seat is not returned at the end of rental a charge of EUR 100 is applied.

Booster Seats :
Available on request – booster seats are suitable for children aged between 5 – 11 years. A charge of EUR 15 per hire will be applied.

GPS / Neverlost :
GPS Units ( Hertz Neverlost ) can be hired at a charge of EUR 15.89 per day Or EUR 73.78 per week, including tax. This charge is payable direct by the renter.

Fuel :
Vehicle is provided with a full tank of fuel, once returned full no additional Fuel charge to be applied. If not returned full, fuel charge will be applied Plus a refuelling service charge of EUR 9.50 including tax.

Fuel Purchase Option:
Renters have the option of prepaying for a tank of fuel at the start of the Rental at a discounted rate ( to be advised at time of pick up ). With this Option renters should aim to return their vehicle empty or as close to empty As possible, as there is not a refund for unused fuel.

One Way Fee’s

One Way / Southern Irl :
One Way rentals are free of charge between Dublin Airport, Dublin Downtown Locations ( South Circular & North Circular Road Locations ), Cork Airport, Cork City & Shannon Airports on all rental durations.

A one way drop to any other Hertz Location will incur the following fee’s :-
3 – 4 days => One Way Fee of EUR 70
5 + days => One Way Fee of EUR 25

Kerry Airport / South Circular Road / North Circular Road / Shannon Airport / Knock Airport / Sligo / Cork Airport / Cork City / Wexford / Waterford City / Dublin Airport

One Way / Northern Irl:
A one way fee of EUR 160 is applicable for returns to the following

Locations in Northern Ireland :-
Belfast Int’l Airport / Belfast City Airport / Belfast Downtown / City of Derry

United Kingdom: One Ways not allowed into the UK.
*One Way Drop Grids are listed below.

The rate applicable on the date of pick up will be the rate applied for the entire rental duration, irrespective of whether the rental extends into a different season.

Rentals will be on a prepaid basis – one month in advance.